No Appointments. Fast Repairs. Apple Certified.
Your Mac, in safe hands.
We’ve been awarded Apple’s highest level of service designation for our commitment to technical excellence. With a proven track record of high customer satisfaction ratings for repair services, and exclusive access to genuine Apple parts, The Grove Media delivers quick and efficient repairs with an easy and straightforward customer experience. Our team of fully trained Apple Certified Technicians regularly complete Apple training and certifications to provide additional services often unavailable through other providers and retail stores, such as data transfer, data recovery, upgrade services, and more!
Our Service Method
Appointment? No need! We won’t make you schedule an appointment online. Instead, we encourage customers to just stop in when it’s most convenient for them. When you arrive, a technician will work with you to understand your problem, run a few quick diagnostics and provide you with a clear plan for repair. If your Mac or iOS device is covered under AppleCare or AppleCare+, your repair is free-of-charge. If your device is out-of-warranty, they will provide you with a quote for repair. If your device requires further testing, a $49 diagnostics fee will be applied to the repair. However, that fee can be used towards the cost of repair or replacement.
We're here to help!
We can fix any Mac purchased within the past 5 years. Let our Apple Certified Technicians help you determine if it is more cost-effective to repair your Mac or replace it. Out-of-warranty repairs are quoted at our current service labor rate plus the cost of any parts required for the repair. A full quote of both is always provided before the work is performed. In most cases, you will receive a quote when you visit. If your device requires further testing, a $49 diagnostics fee will be applied to the repair. However, that fee can be used towards the cost of repair or replacement.
Are you covered?
You can check your Apple warranty status and eligibility for support and extended coverage online.
At this moment we do not currently service the iPhone, you may get in touch with an AppleCare representative to discuss your repair options by calling 1-800-MY-APPLE.
Data Migration (Mac to Mac) - $199
Data Migration (Windows to Mac) - $249
(Data recovery not included.)
Data Backup to TimeMachine - $49
(Destination drive is required. Data recovery not included.)
Data Recovery - $249
(In-house service. Destination drive is required.)
Operating System Installation - $49
(Cost of software not included.)
Software Installation - $59
(Up to two titles. Cost of software not included.)
Boot Camp Installation - $129
(Full version of Microsoft Windows is required.)
Max out your Mac
Running low on space or is your Mac feeling a little sluggish? We can install a larger hard drive or add more memory (RAM) to your Mac. Our techs can research your upgrade options and email a quote within one business day. Once you pick out the option that best fits your needs, they will order your upgrades and set up an appointment to bring your Mac in. We’re flexible and can work around your schedule!
Operating System Upgrade - $49
(Cost of software not included.)
Hard Drive Upgrade - $49
(Plus the cost of drive, quoted at time of request.)
Memory Upgrade - $39
(Plus the cost of memory, quoted at time of request.)